THRESHOLD
THERAPY & COACHING, PLLC
Privacy Policy
Privacy Policy
Effective Date: October 25, 2025
Last Updated: October 25, 2025
1. Introduction
Welcome to Threshold Therapy and Coaching, PLLC (“we,” “us,” or “our”). We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect the information you provide through our website, online forms, email, and telehealth services.
By using our website or services, you agree to the terms of this Privacy Policy.
2. Information We Collect
We collect Information in several ways.
a. Information You Provide Directly
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Contact Forms: When you fill out a form on our website, we may collect your name, email address, phone number, and any information you include in your message.
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Client Intake or Consultation Forms: If you schedule an appointment or consultation, we may collect additional information necessary for scheduling or service provision.
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Payment Information: For services purchased online, payment details may be collected and processed securely through third-party processors (e.g., Stripe, SimplePractice, or similar HIPAA-compliant vendors).
b. Automatically Collected Information
When you visit our website, certain information may be collected automatically, such as:
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IP address
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Browser type
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Device type and operating system
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Date and time of visit
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Pages visited
We use this information to improve website performance and user experience.
4. Protection of Health Information (HIPAA Compliance)
If you are a therapy client, your protected health information (PHI) is governed by the Health Insurance Portability and Accountability Act (HIPAA).
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All PHI is stored, transmitted, and accessed in accordance with HIPAA privacy and security rules.
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We use HIPAA-compliant platforms for telehealth, documentation, and communication (e.g., SimplePractice or a similar secure platform).
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We will not share your PHI without your written authorization except as permitted or required by law (e.g., duty to warn, mandatory reporting, court orders).
5. Life Coaching and Non-Clinical Services
If you engage in coaching rather than therapy, please note that coaching services are not covered by HIPAA. However, your personal information will still be treated with confidentiality and respect, and will never be sold, shared, or disclosed without your consent, except as required by law.
6. Sharing of Information
We may share your information only in the following circumstances:
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With your consent
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With service providers who assist in website hosting, scheduling, billing, or communications (bound by confidentiality agreements)
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As required by law, such as for legal compliance, safety concerns, or court orders
We do not sell, rent, or trade your personal information.
7. Data Security
We take reasonable administrative, technical, and physical safeguards to protect your personal information. While no system is completely secure, we use secure connections (SSL encryption), strong passwords, and trusted third-party vendors to safeguard data.
8. Your Rights (Utah Residents)
Under Utah law, and if applicable under HIPAA, you have the right to:
• Access your records
• Request corrections or amendments to your information
• Request restrictions on certain uses or disclosures
• Withdraw consent for communications
• File a complaint if you believe your privacy rights have been violated
To exercise these rights, please contact us in writing at the information below.
9. Cookies and Analytics
Our website may use cookies or analytics tools (such as Google Analytics) to understand how visitors use the site. You can control cookies through your browser settings.
10. External Links
Our website may contain links to external sites. We are not responsible for the privacy practices or content of those sites.
11. Retention of Information
We retain records as required by federal and Utah law. Client records are typically retained for at least seven (7) years after the last date of service, or longer for minors as required by law.
12. Changes to This Policy
We may update this Privacy Policy periodically. The “Effective Date” at the top will reflect the most recent revision. Continued use of our website or services after changes constitutes your acceptance of the updated policy.
13. Contact Us
If you have questions or concerns about this Privacy Policy or how your information is handled, please contact:
Threshold Therapy and Coaching, PLLC
Attn: Karin Miller
Parkview Drive, Panguitch, Utah 84759
Email: karin@thresholdtherapyandcoaching.com
Phone: 435-990-5534
Website: www.thresholdtherapyandcoaching.com